Shipping policy
Thank you for shopping at Divenzia.
We are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates.
Where We Ship
-
We currently ship across all Emirates in the United Arab Emirates.
-
International shipping is not available at this time.
Delivery Timeframes
-
Standard Delivery: 1–3 business days (Dubai, Abu Dhabi, Sharjah)
-
Other Emirates: 2–5 business days
-
Orders placed after 5 PM will be processed the next business day.
Shipping Fees
-
Free shipping on all orders .
Order Processing
-
Orders are processed within 24 hours, excluding Fridays and public holidays.
-
Once your order is dispatched, you will receive an email or SMS with your tracking details.
Delays
-
While we strive to deliver on time, delays may occur due to weather, public holidays, or courier issues.
-
If your order is delayed beyond 7 days, please contact us for assistance.
Failed Deliveries and Return to Sender
-
Please ensure your delivery address and contact number are accurate.
-
Failed deliveries may result in additional shipping charges for re-delivery.
Contact Us
For any shipping inquiries, please contact us:
Email: ecomdivenzia@gmail.com
Phone: +971 507437454
Live Chat: Available during business hours